kk918 Privacy Policy

Information We Collect

kk918 collects your personal information through several means, including during account registration, while using our services, and through your interactions with our platform. The categories of information collected are as follows:

• Identity Information — full name, date of birth, identity card number (MyKad) or passport for foreign nationals, and nationality.
• Contact Information — email address, mobile phone number, and residential address.
• Financial Information — bank account details, e-wallet account numbers (Touch 'n Go, ShopeePay), and information related to deposit and withdrawal transactions.
• Platform Usage Data — betting history, game activity, account preferences and settings.
• Technical Data — IP address, web browser type, device operating system, access logs and cookie data.
• Verification Documents — copies of MyKad or passport, proof of address, and other KYC (Know Your Customer) documents required for compliance purposes.

Purpose of Using Your Information

Information collected by kk918 is used solely for legitimate and necessary purposes in operating our platform. We use your data to:

• Process account registration and verify user identity in accordance with international licensing requirements.
• Facilitate deposit and withdrawal transactions through supported payment methods.
• Provide effective customer support through 24/7 live chat and support email.
• Send notifications related to your account, bonuses, and important policy updates.
• Identify and prevent fraud, money laundering, and platform abuse.
• Comply with legal obligations and relevant licensing regulations.
• Improve user experience and continuously raise the quality of our services.
• Support responsible gambling initiatives including monitoring betting patterns that may be of concern.

Information Sharing and Disclosure

kk918 does not transfer or disclose your personal information to any third party except in the following circumstances:

• Payment Service Providers — transaction information that must be shared with payment processors such as FPX, DuitNow, Touch 'n Go eWallet, ShopeePay providers and cryptocurrency networks (USDT, BTC, ETH) to complete your transactions.
• Technology Partners — game software providers and technical infrastructure vendors bound by strict confidentiality agreements with kk918.
• Regulatory Authorities — disclosures required by law, court order, or regulatory bodies related to licensing and financial compliance.
• Anti-Fraud Requirements — fraud prevention agencies or platforms that help protect the security of our platform and players.

All third parties that receive your data are required to meet security and confidentiality standards equal to or exceeding kk918's own standards.

Data Security and Protection

The security of your personal information is kk918's top priority. The technical and organisational measures we implement include:

• Data encryption during transmission using industry-standard TLS/SSL protocols.
• Data encryption during storage for sensitive information such as passwords and financial details.
• Role-based access controls where only authorised personnel may access user data.
• Regular system security monitoring and audits to identify potential vulnerabilities.
• Secure data backup systems to ensure service continuity.
• Regular cybersecurity training for all staff who handle user data.

While we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure. We encourage you to use a strong and unique password and not to share your account login information with anyone.

Cookies and Tracking Technologies

kk918 uses cookies and similar tracking technologies to improve the user experience on our platform. The types of cookies we use are as follows:

• Essential Cookies — required for basic website functions such as login session verification and security. These cookies cannot be disabled.
• Performance Cookies — collect information about how you use our website to help us improve its functions and content.
• Functionality Cookies — remember your preferences such as language, display settings and login information for ease of use.
• Analytical Cookies — help us understand usage patterns in aggregate and anonymous form for service improvement purposes.

You can control and manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and experience of using our platform.

Your Rights as a kk918 User

As a registered kk918 user, you have the following rights regarding your personal information:

• 🔍 Right of Access — you have the right to know what personal information we hold about you and how it is used.
• ✏️ Right of Rectification — you may request correction of any information that is inaccurate or incomplete in our records.
• 🗑️ Right of Erasure — you may request deletion of your personal data, subject to applicable legal retention obligations.
• 🚫 Right to Object — you may object to the processing of your information for marketing purposes or certain other purposes.
• 📦 Right to Data Portability — you may request a copy of your data in a machine-readable format for transfer to another platform.
• ⏸️ Right to Restrict Processing — you may request limits on the processing of your data in certain circumstances provided for by law.

To exercise any of the above rights, please contact our customer support team via 24/7 live chat or email. We will process your request in accordance with established guidelines.

Data Retention

kk918 retains your personal information for as long as your account is active or as long as necessary to provide services to you. The retention period is also determined by legal and licensing requirements that oblige us to keep transaction records and user identity for a set period.

After an account is closed or after the set retention period has ended, your data will be securely deleted or anonymised in accordance with our standard procedures. Data that must be retained for legal compliance purposes will be stored separately with very restricted access.

Changes to This Privacy Policy

kk918 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operating practices, legal requirements, or the technology we use.

Any significant changes will be communicated to you through:

• A notification on the kk918 website homepage.
• An email to your registered email address.
• A notification in your account upon your next login.

You are encouraged to review this page periodically. Continued use of kk918 services after any changes take effect means you accept the updated terms.

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our customer support team:

• 24/7 Live Chat — available directly on the kk918 website, operated in Malay and English.
• Support Email — [email protected]

We aim to respond to all privacy-related enquiries thoroughly. If you are not satisfied with our response, you have the right to submit a complaint to the relevant data protection authority.

This Privacy Policy is an agreement between you (the user) and kk918 (the platform operator). By using our services, you confirm that you have read, understood, and agreed to all terms stated in this document. Users must be 21 years of age or older to use kk918 services.